Processing & Shipping Times

• Orders are processed within 2-3 business days (excluding weekends and public holidays).

• Custom and made-to-order items may take longer, with estimated processing times listed on the product page.

• Shipping times vary depending on location:

  • Australia: Estimated delivery within 4-8 business days.

  • International: Estimated delivery within 5-9 business days.

Shipping Rates

• Australia: Flat-rate shipping of $10.95 for all orders under $120.

• Free Shipping: Orders over $120 qualify for free shipping (Australia only).

• International Shipping: Rates vary based on destination and will be calculated at checkout.

Customs & Import Fees (For International Orders)

• Please note that international orders may be subject to customs fees, duties, or taxes based on your country’s regulations. These are the responsibility of the buyer.

Order Tracking

• Once your order ships, you will receive a tracking number via email to monitor your shipment.

Lost or Delayed Shipments

• We do our best to ensure timely delivery, but shipping delays can occur due to factors beyond our control. If your order is delayed or missing, please contact us at hello@boxerfurever.com for assistance.